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Diane Arnol is brilliant. Everything is actioned so quickly, communication is brilliant, you always know what's happening with the loan process. Di always finds the best deals for her clients. They ask many questions to find the loan best suited to your needs also. Absolutely faultless!! Di does everything, the process really is so easy! I have had the pleasure of using Di for many years now which I am very thankful.

Sarah Brunell & Robert Van Wezel February 27, 2018

Really appreciated Diane's attention to when time was crucial and whilst she was on holidays even. Showed loyalty and dedication....

Michelle Carter January 15, 2018

We have been customers of PMG for the past 10 years. We intend to be customers for the next 10 years+!! ...all due to the trust that we have in our adviser MM

Brett & Michelle King March 15, 2017

Diane was an absolute pleasure to deal with. It's a very vulnerable time when applying for finance as previously the banks have made me feel like my lifestyle choices are being examined. Diane removed all the anxiety and provided reassurance. Thankfully all is approved and we are now owners of a place we have dreamed of owning for 20years!!!!

March 3, 2017

I am confident you provided me advice to get the best deal for my refinance and you gave me clear instructions on what information to provide in the application process.

March 3, 2017

Very happy with the service have used the company before and am still happy to use again and recommend to others.

March 3, 2017

Great communication, and persistence with the banks and all questions were answered promptly.

March 3, 2017

Diane went above and beyond her duties to secure us our dream home. She successfully navigated all the possible roadblocks associated with acquiring a home loan. We would highly recommend her to anyone and look forward to working with her again when we decide to invest. Thanks for all your hard work!

March 3, 2017

Saved so much hassle and having to deal with a number of financial institutions.

March 3, 2017

It was good that I was able to do a lot over the phone or internet until time of signing the documents.

March 3, 2017

Diane made the whole buying a house experience so easy and painless. Especially being first home buyers we had no idea what to do and expect. Diane was always willing to provide us with advice and assistance on anything we asked or at least point us in the right direction of someone who could help.

March 3, 2017

We have been using PMM since they started their business and enjoy the knowledge that we have one person to handle all of our loans and they source our lenders for us. PMM have always done a great job of this for us. We have referred many people to PMM and will continue to refer customers their way as they are only too happy to assist.

March 3, 2017

Diane was unbelievably helpful throughout this whole process. It has made building our first home such a breeze and we will always recommend any of our friends to use premium mortgage group and in particular Diane Arnol. Thankyou.

November 24, 2014

Working with Robert Federer is a pleasure he is very professional in what he does and makes everything very easy to understand and quick with paper work and keeps the communication well informed about the progress of the application, Rob has become more of a friend then just a broker, we will always return to him for help in our Finances.

- Carlton & Lilas Littlewood

November 12, 2014

As usual, courteous, responsive and appropriate.

- Leonie Wheeler & Rodney Sherriff

November 3, 2014

It would not have been possible to find anyone more helpful and personable than Rob. He made the process as easy as it could possibly have been. Thanks!

- Lyndell & Steven Lundberg

October 24, 2014

I haven't got one bad word to say about Diane Arnol or Simone Burke! They went out of their way to ensure we got our dream property. I am so glad we called them. Couldn't recommend anyone better in this field.

- Yazmin Pont

October 23, 2014

We approached Simone Burke after having trouble with our lender. She was happy to help and successfully negotiated a loan for us within a reduced timeframe. Simone was a pleasure to do business with and i would not hesitate to involve her again in future transactions.

- Peter & Penny Diprose 

October 23, 2014

We found Rob Federer very friendly, courteous & nothing seemed a problem for him. He kept us informed at all times with the progress of our loan.

- Paul & Sandra Murphy

October 13, 2014

Outstanding service, consistent follow-up and feedback. Highly supportive and helpful every step of the way. Beyond what most people and organisations provide.

- Debra Backer & Sharon Waddell

October 10, 2014

We completely recommend the services of The Premium Mortgage Group, they helped me with my first home more than ten years ago and now years later Diane Arnol has helped us refinance and organise our new home loan. Diane and the team worked fast and kept us in the loop through the whole process. They answer all of our questions; they will make you feel comfortable and secure. Thank you to the team at The Premium Mortgage Group you are the best!!!

- Lisa Hight & Michael Congdon  

September 29, 2014

Exceptional professional service. Simone Burke kept in contact at all times during the process of the loan to advise where were up too.  Would highly recommend Simone to any of my friends or family.

- Lee Byrnes

September 29, 2014

"Diane is brilliant, she always gets back to you has everything resolved and is super efficient. Love dealing with her!! She knows her stuff and trust her completely to look after our loans!! Thanks Diane you are an asset to the company. Regards Rob & Sarah."

- Robert & Sarah Van Wezel

 

September 25, 2014

"Very good service & great communication."

- Nicholas O'Connor

September 25, 2014

"I found my contacts at Premium Mortgage Group to be professional, courteous, and respectful at all times. I have full trust in the products and services put forward by Premium Mortgage Group. I also found Reception to be fully Customer focused and a pleasure to deal with at all times."

- Peter & Lorraine Heilbronn

September 25, 2014