The Premium Story
The Premium Mortgage Group started out as a North Queensland locally founded home loan provider back in 2000, our service back then was predominately as a mortgage broker called 'Premium Home Loans' where we facilitated home loans to a range of some 25+ lenders.
After a period of approximately 18 months the shareholders of Premium Home Loans purchased premises in Kirwan, Thuringowa and commenced operations from that location providing the above service.
After years of mortgage facilitation for other lenders, including 4 years as a sub branch of a regional building society where among various duties we opened bank accounts, accepted deposits and processed withdrawals, 'Premium' moved up a gear into mortgage management.
Mortgage Management is a term used to describe the retail end of a wholesale 'Non Bank' lender. General activity for a mortgage manager is to provide a home loan facilitation service, and once the loan settles continues its service to the borrower by managing the loan for the life of the loan, the same way a bank does.
The main difference is that we are not a large publicly floated financial institution, being smaller means we are not laden with onerous overheads and can focus on providing a higher and more personalised level of service that experience tells us most customers want.
So when you need help with anything regarding your home loan, you will receive prompt and attentive service from a real person that you can also meet in person when required.
Becoming a mortgage manager in such a competitive industry was not easy let alone being the first true local mortgage manager operating in North Queensland. So after a lengthy period of attaining accreditations with Australia's prominent Mortgage Insureres and meeting stringent criteria required to mortgage manage in 2004, 'Premium Mortgage Management' commenced under the banner of Premium Home Loans and began facilitating and managing home loans under its own name.
In May 2005 'Premium Mortgage Management' was incorperated and broadened its services to other industry accredited mortgage brokers.
As more time passed and the need for more room was evident in October 2006, The Premium Mortgage Group opened its second office in the Townsville City CBD, this new office's intention was to allow the expansion of the groups Mortgage Management operations, gain a presence in the city and provide 2 separate locations for the convenience of customers and its accredited Mortgage Brokers.
Today we are known as 'The Premium Mortgage Group', providing Premium Home Loans, a range of highly competitive premium home loan products with outstanding flexibility, and ongoing loan management for the life of the loan with a level of service not experienced from most home loan providers.
In the unlikely event that any circumstance does not qualify you for a Premium Home Loan, the Premium Mortgage Group has access to the extensive mortgage market in Australia, with around 30 quality lenders.
So if it's about trust, pride, and passion, or maybe it's about the kind of service you really want when you need it... then we say it's important where you have your home loan!
Give us a call, we know you'll be impressed.
